Brad Woods
Brad WoodsDirector of Learning & Development
Brad Woods has been with Camping World for just over 33 years. Brad spent the first two decades of his Camping World career in various management positions on the retail side of the Camping World business. For the last 13 years Brad has had various training roles. He is enthusiastic to see how far we can take Camping World Technical Institute (CWTI) into training tomorrow’s Service Department Associates. In his spare time Brad enjoys riding his Harley Davidson (therapy) and attending as many NHRA events as time allows.
Spencer Kearney
Spencer KearneyLearning & Development Coordinator
Clinton “Spencer” Kearney has been with the Tulsa, Oklahoma Location since 2005. He became RVIA Master Certified in 2008. Spencer has been Foreman, Mentor, and Operations Manager during this time. Although diagnosing and repairing have always been a passion, Spencer most enjoys sharing those skills with others. Away from work, he has fun hiking, camping and kayaking with his wife, family and friends.
Doug Moore
Doug MooreLearning & Development Coordinator
Doug has been with Camping World since 1999. He entered into the RV service industry in 1974 installing generators. With his RVIA master certification, he has held many positions within Camping World – mostly on the service side of the business. It could be said that he has a passion for customer service and teaching. He spends much of his free time camping in the Pacific North West, engaging in all types of outdoor activities.
Russell Parker
Russell ParkerLearning & Development Coordinator
After over six years of developing curriculum and as an instructor at an Automotive Technical Center (ATC) in Troutman, North Carolina, Russell (Rusty) Parker joined the team at CWTI on July 10, 2017. Prior to his work at the ATC, Rusty owned a collision center and managed the collision centers for various Automotive Dealerships in Statesville, North Carolina.
Tom Wirtala
Tom WirtalaLearning & Development Coordinator
Tom Wirtala has worked for camping world for 30 years in Island Lake, Illinois. He attended school for diesel technology at Wyoming Tech Institute and has been a Master Certified Technician for 25 years of his career.
Shane Hardin
Shane HardinLearning & Development Coordinator
William “Shane” Hardin was born and raised in the foothills of North Carolina. He’s been in the RV industry for approximately 10 years. His hobbies include motorcycles of all types, hot rod cars and trucks. He also enjoys camping with his family every chance he gets.
Erin Serpa
Erin SerpaCWTI Coordinator
Erin Serpa has been in the RV industry for most of her life. She has been involved with every aspect of a RV, since 1981. She’s cleaned, sold, financed, sold parts/service for and accounted for RVs most of her adult career. Since joining the Camping World team in 2016, Erin has been thankful for the opportunities the company offers its team.
D. Jill Bentley
D. Jill BentleyLearning & Development Coordinator
Jill Bentley Camping World four years ago. Prior to joining the CWTI team in late 2022, she held the following positions during her years at Camping World: Service Advisor, Lead Service Advisor and Service Director. She is recently a RVTI Certified Level 1 technician and will probably not stop till she is Master Certified. While Jill helps train technicians, she is also working on our upcoming Advisor Training program. Prior to her experiences with Camping World, Jill’s family owned a construction company where she played an essential role. Deciding to try something new, Jill branched out and was hired by a prominent manufactured home company. There she developed some of their essential training materials and led various projects. Through the years and her experiences, Jill has discovered her love and talent for training and development. When not in the office you can probably find Jill in the shop, at the motocross track, or reading a book by a body of water. Maybe one day she’ll build that kit-car she always wanted to.